Privacy Policy

This Privacy Policy explains how Club 94 collects, uses, and protects the personal data you provide when using our app, website, and associated services. This policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), as well as applicable regulations under NSW privacy standards.

 

Data We Collect:

We may collect the following personal information:

• Your IP address and other online identifiers.

• Contact details, including your name, email address, and phone number.

• Personal health and fitness data, such as weight, height, fitness goals, and preferences.

• Behavioural data regarding your use of our app and website, including usage patterns.

 

Why We Collect Your Data:

We collect your data to:

• Understand your needs and preferences.

• Improve and personalise our services, products, and communications.

• Send you promotional content and updates that may be of interest.

• Contact you for feedback, surveys, and market research.

• Customise our app and website experience based on your preferences and behaviour.

 

Cookies:

We use cookies to enhance your experience and collect data about how you use our app and website. This includes:

• Authentication cookies to verify your login status.

• Session cookies to keep you logged in during a session.

• Persistent cookies to store your preferences and usage data for future visits.

• Analytical cookies to monitor website performance and usage statistics.

• Social media and ad cookies for linking to platforms like Facebook and delivering tailored ads.

 

You may adjust your browser settings to decline cookies, but this may affect the functionality of our website.

 

Payments:

For processing payments, Stripe is our primary third-party payment provider. All payments are processed securely, and we do not store your payment card details. Stripe manages transactions in real time, ensuring your payment information is handled in compliance with NSW financial and privacy regulations.

 

We use secure database systems to store personal information, protected by encryption, firewalls, and anti-virus software.

 

Disclosure of Personal Information:

We only disclose your personal information for purposes directly related to our business. We will not sell your personal data to third parties. However, we may share your information with trusted third parties to assist in providing services, including:

 

• Technology service providers, such as cloud storage or IT providers.

• Data processors that analyse website traffic.

• Marketing agencies, for sending promotions on our behalf.

• Related corporate entities, or as required by law.

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Disclosure will occur only for reasons such as:

 

• To provide or improve the service you requested.

• To enhance our products, services, and website.

• For legal obligations or as permitted by law.

• With your explicit consent.

 

Accessing and Correcting Your Personal Information:

You have the right to request access to the personal information we hold about you. To do this, we will:

 

• Verify your identity before granting access.

• Charge any necessary fees to cover administrative costs, if applicable.

• Comply with your request within a reasonable timeframe.

 

You can also request that we correct your personal information to ensure it is accurate, complete, and up to date. We will make corrections promptly as required under the Australian Privacy Principles.

 

Complaints:

If you believe we have breached the Australian Privacy Principles or NSW privacy standards, you may contact:

 

Sequoia Stewart

Email: info@club94.com.au